Foot Patrol Coordinator

Position: Foot Patrol Coordinator 

Hours of work: 20 hours/week 

Salary: $20.25 per hour (with increases & benefits per Collective Agreement) 

Reporting to: Director of Services 

This position is unionized as an “A-1” position with CUPE 4943.

Centre Description 

The University of Ottawa Students’ Union (UOSU) is the official student government of 35,000 undergraduate students at the University of Ottawa, with a mandate to represent the interests of students and provide essential services on campus. Together, elected student leaders and dedicated administrative staff work to improve the academic and social lives of students at the University of Ottawa. 

Job Description 

The UOSU recognizes that while some find campus to be a safe environment, others do not. Foot Patrol is looking for a candidate who will oversee the entire service. They will work with all positions to ensure the smooth operation of all aspects of the service. This person will assist where needed and will be the main face of the service. 

Responsibilities 

• Oversee the general operations of the Foot Patrol and ensure that they are maintained within the prescribed budget, including budget maintenance and fundraising; 

• Maintain external and internal communication with other departments and services of the UOSU and Protection Services; 
• Recruit and communicate with volunteers on a regular basis regarding the planning and coordination of programs, campaigns and events; 
• Assisting with volunteer applicant interviews; 
• Responding to all complaints or concerns brought to the service; 

• Maintaining records of any incidents on shift; 
• Updating volunteer service histories; 
• Holding regularly scheduled office hours 

• Filing extra shifts when required; 
• Assisting other positions when necessary; 
• Ensuring that the Foot Patrol mandate and safe(r) space policy is respected and maintained by all Foot Patrol members; 
• Assisting with disciplinary meetings; 
• Being On-Call during operational hours (“on-call” duties entail being available to answer dispatcher calls/concerns); 

• Administrative duties such as answering emails, writing letters, answering phone calls, writing reports, planning programs, developing resource lists, training volunteers, etc.; 
• Contribute to the positive image and education of the UOSU, promote positivity and professionalism in the UOSU environment; and 
• Perform other related duties. 

Qualifications : 

• Must be a student at the University of Ottawa; 

• Bilingualism in both official languages of the University of Ottawa (French and English) is required; 
• Current Standard First Aid and CPR-C certifications as recognized by the WSIB. Applicants who meet all other qualifications and obtain a conditional job offer and that don’t have this qualification will be given 2 weeks to register. 
• Experience volunteering or working with students or groups of diverse backgrounds; 
• Understanding and acceptance of diversity, (in)security, and conflicts between ideas and practice ; 
• Experience in coordinating volunteers and/or support staff ; 

• Experience in creating workshops, events and discussion groups and excellent group facilitation ; 
• Experience in program management and coordination ; 
• Marketing, graphic design (Canva) and social media management skills; 
• Flexibility, adaptability, and ability to work in high-stress situations; 
• Evidence of open-mindedness, tact, and investment in creating a safe space for all ; 

• Comfortable working with the public; 
• Excellent interpersonal and communication skills, both written and verbal; 
• Excellent organizational, problem solving and time management skills; 
• Self-motivated and enthusiastic;  
• Ability to work independently and in a team environment; 
• Working knowledge of Microsoft, Google and Internet software; 
• Leadership and experience in student-led programming is an asset; and 
• Knowledge or experience with the Foot Patrol, the UOSU and its services and activities is an asset.